{"id":14549,"date":"2024-02-13T09:49:31","date_gmt":"2024-02-13T09:49:31","guid":{"rendered":"https:\/\/www.etedimoradesign.it\/faq\/"},"modified":"2025-05-19T19:50:58","modified_gmt":"2025-05-19T19:50:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.etedimoradesign.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14549\" class=\"elementor elementor-14549 elementor-7372\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7c7169 e-con-full e-flex e-con e-parent\" data-id=\"f7c7169\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c71054 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-carsten_core_single_image\" data-id=\"0c71054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_single_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-single-image qodef-layout--default\"  >\n\t\t\t<div class=\"qodef-m-image\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-image-inner-holder\">\n\t\t\t\t\t\t<div class=\"qodef-m-image-inner\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"963\" src=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq.jpg 2560w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-300x113.jpg 300w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-1024x385.jpg 1024w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-768x289.jpg 768w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-1536x578.jpg 1536w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-2048x770.jpg 2048w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-600x226.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0065418 elementor-hidden-desktop elementor-widget elementor-widget-carsten_core_single_image\" data-id=\"0065418\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_single_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-single-image qodef-layout--default\"  >\n\t\t\t<div class=\"qodef-m-image\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-image-inner-holder\">\n\t\t\t\t\t\t<div class=\"qodef-m-image-inner\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"650\" height=\"650\" src=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-650x650.jpg\" class=\"attachment-carsten_core_image_size_square size-carsten_core_image_size_square\" alt=\"\" srcset=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-650x650.jpg 650w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-150x150.jpg 150w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-300x300.jpg 300w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/header-faq-100x100.jpg 100w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfe0f65 e-flex e-con-boxed e-con e-parent\" data-id=\"bfe0f65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b7bd1 elementor-widget elementor-widget-carsten_core_section_title\" data-id=\"19b7bd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-section-title qodef-alignment--left\">\n\t\t<h2 class=\"qodef-m-title\" >\n\t\t\t\t\tFAQ\t\t\t<\/h2>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-638779f e-con-full e-flex e-con e-parent\" data-id=\"638779f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bb2b35d e-con-full qodef-elementor-content-grid e-flex e-con e-child\" data-id=\"bb2b35d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9c085fc e-con-full e-flex e-con e-child\" data-id=\"9c085fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4aba5d elementor-widget elementor-widget-carsten_core_accordion\" data-id=\"e4aba5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What are the check-in and check-out times?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Check-in time is from 15:00 to 20:00, while check-out is between 10:00 and 11:00.<\/p><p>For special needs, we will be happy to find an agreed solution based on availability.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Is there parking available for guests?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, 600 meters away, in via Adua 16, you will find a 24\/7 guarded paid parking lot.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What are the cancellation and modification policies for bookings?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>If the Customer decides to cancel a reservation, he\/she must communicate this via email. In this case, the following policy may apply:<\/p><ul><li>In case of cancellation or changes made up to 14 days before the expected date of arrival, no fee will be charged.<\/li><li>In case of cancellation or changes made up to 1 day before the expected date of arrival, 100% of the cost of the first night will be charged.<\/li><li>In case of cancellation or changes made after this deadline or in case of no-show, the entire amount of the stay will be charged.<\/li><\/ul><p>Et\u00e9 Dimora Design is not responsible for cancellations due to causes of force majeure (e.g. natural disasters, fires, wars or socio-political events).<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Are pets allowed on the property?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>We love animals, but for reasons of hygiene and respect for all guests, our facility cannot accommodate them.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Do you offer free Wi-Fi?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, we offer free Wi-Fi throughout the property, so you can stay connected during your stay.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Is there a shuttle service to the airport or station?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, to be agreed in advance directly with the facility.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">What payment methods do you accept?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\tWe accept payments exclusively by credit card.\n\nThe balance of the entire amount is required before arrival to confirm the reservation.\n\nTogether with the cost of the stay, we will ask you for a security deposit that will be fully refunded to the same credit card, subject to verification of the conditions of the accommodation at the end of the stay.\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Are there any recommended tourist attractions or restaurants nearby?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Check out the pages dedicated to the rooms, you will find information on the location and an overview of the main attractions nearby.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Fortnite towels, sheets and toiletries?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, we provide guests with towels, bathrobes, sheets and a courtesy set with bathroom products for a comfortable stay.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Is the property accessible for people with reduced mobility?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\"><\/span>\n\t\t<span class=\"qodef-icon--minus\"><\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Unfortunately, our property is not accessible to people with reduced mobility. Being a historic residence located in the historic center, it does not have elevators, only stairs. We apologize for any inconvenience.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfe784b e-con-full e-flex e-con e-child\" data-id=\"cfe784b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-088b803 elementor-widget elementor-widget-carsten_core_single_image\" data-id=\"088b803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_single_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-single-image qodef-layout--default\"  >\n\t\t\t<div class=\"qodef-m-image\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-image-inner-holder\">\n\t\t\t\t\t\t<div class=\"qodef-m-image-inner\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"410\" height=\"547\" src=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/faq-sidebar.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/faq-sidebar.jpg 410w, https:\/\/www.etedimoradesign.it\/wp-content\/uploads\/2025\/04\/faq-sidebar-225x300.jpg 225w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-160afa3 elementor-widget elementor-widget-carsten_core_section_title\" data-id=\"160afa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"carsten_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-section-title qodef-alignment--left\">\n\t\t<h5 class=\"qodef-m-title\" style=\"color: #091733\">\n\t\t\t\t\tDo you have any other questions?\t\t\t<\/h5>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c5d83 elementor-widget elementor-widget-text-editor\" data-id=\"b0c5d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any other questions or further information, contact us at the following addresses:<\/p><p><a href=\"mailto:info@etedimoradesign.it\">info@etedimoradesign.it<\/a><\/p><p><a href=\"tel:+393793032866\">(+39) 379 3032866<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ What are the check-in and check-out times? Check-in time is from 15:00 to 20:00, while check-out is between 10:00 and 11:00. For special needs, we will be happy to find an agreed solution based on availability. Is there parking available for guests? Yes, 600 meters away, in via Adua 16, you will find a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-14549","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/pages\/14549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/comments?post=14549"}],"version-history":[{"count":0,"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/pages\/14549\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.etedimoradesign.it\/en\/wp-json\/wp\/v2\/media?parent=14549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}