FAQ
What are the check-in and check-out times?
Check-in time is from 15:00 to 20:00, while check-out is between 10:00 and 11:00.
For special needs, we will be happy to find an agreed solution based on availability.
Is there parking available for guests?
Yes, 600 meters away, in via Adua 16, you will find a 24/7 guarded paid parking lot.
What are the cancellation and modification policies for bookings?
If the Customer decides to cancel a reservation, he/she must communicate this via email. In this case, the following policy may apply:
- In case of cancellation or changes made up to 14 days before the expected date of arrival, no fee will be charged.
- In case of cancellation or changes made up to 1 day before the expected date of arrival, 100% of the cost of the first night will be charged.
- In case of cancellation or changes made after this deadline or in case of no-show, the entire amount of the stay will be charged.
Eté Dimora Design is not responsible for cancellations due to causes of force majeure (e.g. natural disasters, fires, wars or socio-political events).
Are pets allowed on the property?
We love animals, but for reasons of hygiene and respect for all guests, our facility cannot accommodate them.
Do you offer free Wi-Fi?
Yes, we offer free Wi-Fi throughout the property, so you can stay connected during your stay.
Is there a shuttle service to the airport or station?
Yes, to be agreed in advance directly with the facility.
What payment methods do you accept?
Are there any recommended tourist attractions or restaurants nearby?
Check out the pages dedicated to the rooms, you will find information on the location and an overview of the main attractions nearby.
Fortnite towels, sheets and toiletries?
Yes, we provide guests with towels, bathrobes, sheets and a courtesy set with bathroom products for a comfortable stay.
Is the property accessible for people with reduced mobility?
Unfortunately, our property is not accessible to people with reduced mobility. Being a historic residence located in the historic center, it does not have elevators, only stairs. We apologize for any inconvenience.
Do you have any other questions?
For any other questions or further information, contact us at the following addresses:
